Rave Reviews From Our Clients.
Fantastic Upholstery Customer Service and Workmanship! Super professional and easy to work with.
They are very responsive to text and email communications.
Would definitely recommend them and am now looking at my other furniture thinking what needs a “refresh”. 🙂
Lots of fabric choices! You should have an idea of what you are looking for BEFORE you go to their shop because they have so many choices you can easily be overwhelmed.
How it works…
Contact them with what you need to reupholster.
Send them pictures, item description, size, dimensions, etc…
Pick a fabric.
They send you a quote.
(I opted to include pick-up and delivery services.)
You pay 50% down to get started. (Note, they charge a service fee for credit cards. So, on my lunch break I ran over to the office and dropped off a check. No biggee.)
They order the fabric which takes a couple weeks.
When the fabric is delivered, the upholstery customer service will contact you to schedule a pick-up date/time.
They do all the heavy lifting. (Thank goodness.)
The reupholster work takes about 2 weeks and then they contact you when it’s done to schedule a delivery.
Again doing all the heavy lifting.
Pay the balance upon delivery.
Again, super easy process!
I’m not going to lie and say this was cheap. Nope… it was not. But it was less expensive than the new sofa options I was looking at…. and faster than waiting for a new sofa. Plus, I am happy that I was able to “up-cycle” a piece rather than simply throw it out and get a new one.
Oh…. And the price depends on the type of fabric you pick and the size, quality of your piece. I got lucky and my couch was in really good shape so they didn’t call me to say repair work would be needed. (This is crazy because it’s been thru 2 moves and is 16 years old!) But if additional repair work was needed, they would call you to let you know, and then you can decide from there.
Best Upholstery Customer Service |Upholstery Testimonial|
So a dog chewed a hole in my sofa which gave me a great reason to have it reupholstered in blue velvet…Redesign Upholstery to the rescue. The couch turned out absolutely gorgeous. I paid the extra fee for pick up and delivery which was well worth it. They have a design studio full of fabrics to choose from if you’re not sure what you want. Ellie’s communication was exceptional throughout the process.
They did an amazing job fixing the cushions! Mario was great to work with and very friendly! Thank you so much! My boyfriend & I are very happy with their work!
Redesign Upholstery is a fabulous company to work with, from first submitting a photo for an estimate to going there to pick out a fabric for the finished product. You can choose from the large selection of fabrics or bring your own. They text you with the progress of your piece as to where it is on the upholstery line, from removing fabric to refinishing legs, reupholstering and finally to delivery of your finished item. They stick to a schedule, are always on time, complete beautiful work and additionally are very special people to work with. So I give them 5 Stars and more!!!! Will certainly have them complete more work for me!!!
Do not look anywhere else! This is the place to go for all your upholstery needs! I had to have the arm of my sofa reupholstered and I found Redesign on yelp. Read the reviews and decided to give it a try. They picked up the sofa, I visited their shop to choose the fabric, and we were good to go. They had a variety of different fabrics and we found the perfect one to match my leather sofa. . The quality was amazing. They literally went above and beyond for me and I couldn’t be more grateful. They’ve made one satisfied customer out of me and I will definitely be telling all of my friends and family who may be needing their services. Thank you Mario and your Team!
I’d give them 6 stars if I could. Efficient. Affordable. Reliable. I had some cushions reupholstered for my Chiropractic table. They were friendly and helpful and did everything they said without a single issue. I will use them time and time again and would and will recommend them to anyone needing this type of work done. Thank you Redesign!
After searching for patio cushions that resembled my old ones, I gave up looking and figured it would be easier to have them made. A friend told me about Redesign Upholstery. The cushions turned out BEAUTIFUL They help you in picking out the perfect fabric. I couldn’t be happier with how they turned out. I would highly recommend Redesign to anyone in the search of any upholstery needs. Don’t waste your time shopping around. they won’t disappoint you.
